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Communication
 
Executives Start Your Engines
  by Scott S. Smith
Race Cars Teach Skills Under Pressure
It’s every executive’s dream excuse for taking time off: attend a seminar.

An hour north of Sacramento at Thunderhill Raceway in Willow, former champion racecar driver Robert Cornish coaches executives to build advanced business skills by using the unique pressure of automobile racing. “It’s like rope-climbing on steroids,” the CEO of Infinability says.

Many of his clients are entrepreneurs and executives from high-tech firms, some paying their own way. The program is divided into two days and anyone can sign up for one or both. Students start by training on race car simulators that so closely replicate the tactile elements of driving that professional drivers use them for practice.

No direct advice is offered by Infinability’s teachers on how to drive, but they ask open-ended questions to stimulate thinking, called “co-active” coaching. Students trade off with their partners to act as coaches and drivers. On the second day, they can drive actual race cars. Either way, participants begin to develop greater ability to make good decisions very quickly.

“The experience compels you to engage in whole-brain thinking and makes the lessons about using intuition to solve problems very real,” explains Cornish. “The subconscious can process information two million times faster than the analytical mind, and our clients learn how to apply this to making business decisions.”

Scott Howard, director of technical services for IT service provider Remedy Corp., took his team of senior consultants through the original version of the two-day course that used go-carts instead of simulators to help them learn different communication styles, since they were going to be doing more cross-functionality work.

“Driving a Miata at Thunderhill Raceway put all these strong-minded individuals on a level playing field,” Howard says. “As each car came in, they had to get and give feedback on the performance in a high-adrenaline situation.” It was an eye-opening way to have the partner repeat back the question -- and find out that it was not being received the way it was intended.

Brad Rampelberg, a sales executive at Sun Microsystems Inc., found the most valuable aspect of the Infinability experience was the “power of awareness and intention.” You are aware of the physical fear, “but the program trains you to continue to drive by putting your mind on what needs to be done.”

Too often in business, people become paralyzed by difficult choices, afraid of making mistakes. “During Infinability, we learned not to be burdened by the problem, but to always look for the solution,” Rampelberg says. He cited Sun Chairman Scott McNealy as someone “who makes his share of mistakes, but makes positive decisions by focusing on what’s right and keeps moving forward.”

“The power of intention is unbelievable, being aware of everything while your conscious mind is making constant choices, similar to being in a sales meeting, “says Howard.

The net result of the intensive drive can be an inspired business culture, Cornish asserts, where better communication and improved interactions boost company performance.
 

Scott S. Smith is a contributing editor for California CEO.

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